Seller's legal information
The operator of the website and the legal seller of the goods are Aviation Metals of North Carolina, Inc. in accordance with the terms of the Offer Agreement .
The company's registration number is EIN 56-1341457, and its registered address is 1810 W Pointe Dr. Ste D Charlotte, NC, 28214 USA.
Methods of communication
- Phone: +380 800 399 523
- Email: prosale@merrell.in.ua
- Opening hours: 9:30 AM to 9:30 PM Kyiv time, 7 days a week
Telephone inquiries are processed within the specified business hours (Kyiv time). Email inquiries are processed during business hours (Kyiv time) and responded to within 3-7 hours of the request. Requests for a callback are also processed within the specified business hours (Kyiv time), and the call will be made within 20 minutes of the request.
Operational address in Ukraine
The company's office and warehouse are located at 16 Kyivska Street, Tetris Business Center, Vinnytsia, Vinnytsia District, Vinnytsia, 21009, Ukraine. The premises are leased and are not the same as the company's registered address listed above.
This location is not a pickup point and is not intended for customer service. Customers cannot visit this location in person to purchase, exchange, return, or submit an item for warranty service. Exchanges and returns are processed exclusively remotely, in accordance with the procedure described on the Returns and Exchanges page. In-person pickup of items at the warehouse location is not permitted.
Offline store and pickup
The company has no physical store, pickup location, or in-person customer service. All operations are conducted exclusively through online sales and delivery.